01

Service Detail

An advocate at the table from kickoff through closeout.

ACRI Services + Consulting represents an owner's interests for complex technical and infrastructure projects, from planning through closeout. We help clients maintain visibility, accountability, and better control over project execution.

Owner's Representative documenting construction progress

Owners need more than periodic updates.

They need a trusted representative who understands the project, sees issues early, asks the right questions, and helps keep contractors, vendors, and stakeholders aligned with the project’s goals.

ACRI offers owner’s representation for industrial automation building systems, and infrastructure-related projects where budget protection, schedule control, and clear communication are essential to successful delivery.

As an owner’s rep, we acts as an extension of your team with a focus on protecting your priorities throughout the life of the project. We help owners maintain better visibility into scope, schedule, cost, execution issues, and stakeholder responsibilities as work moves from planning into implementation.

Our role is to improve accountability, strengthen coordination, and support informed decision-making so owners can stay in a stronger position throughout the project lifecycle.

Why Owners Bring in ACRI

Owners often engage ACRI when internal teams are stretched thin, when multiple stakeholders need stronger coordination, or when technical complexity increases the need for steady oversight. We help reduce the communication gaps, unclear ownership, and follow-through issues that can create unnecessary delays and cost impacts.

Our value is in representing the owner’s interests consistently and practically, without overstating our role or creating unnecessary layers of process.

02

Capabilities

Owner's Representative Services

Owner's representation is more than periodic updates. Owners need a trusted representative who understands the project, sees issues early, asks the right questions, and helps keep contractors, vendors, and stakeholders aligned with the project's goals.

01 / Schedule & Cost Control

Schedule & Cost Control

Independent tracking of the project schedule and budget against the contract baseline, with a bias toward catching variance early rather than documenting it late. We maintain a separate owner’s cost log alongside the contractor’s schedule of values so the numbers always tell the same story.

Independent Tracking

What’s in scope

  • Cost monitoring and budget protection
  • Schedule review and progress tracking
  • Scope verification and change control
  • Risk identification and mitigation support

02 / Design Review & Constructibility

Design Review & Constructibility

Technical review of design documents at each issue milestone, with a focus on constructibility, coordination gaps, and controls integration. Issues found in drawings cost a fraction of what they cost in the field, and we have the controls background to find the ones a general reviewer misses.

Controls-Informed Review

What’s in scope

  • Solve interferences between building systems
  • Deadline-driven coordination between owner, design, and project teams
  • Quality and compliance supervision and support
  • BAS and technical systems implementation oversight

03 / Construction Oversight

Construction Oversight

Regular site presence, weekly OAC meeting facilitation, and a punch list maintained from day one rather than assembled at substantial completion. We observe, document, and escalate, keeping the owner informed without filtering the picture through the contractor’s lens.

Owner-Side Eyes

What’s in scope

  • Meeting leadership and stakeholder reporting
  • Deadline-driven coordination between owner, design, and project teams
  • Scope verification and change control
  • Cost monitoring and budget protection

04 / Turnover & Closeout

Turnover & Closeout

Commissioning support, training coordination, and a closeout package the operations team can actually use. We do not declare a project done until the O&M manuals are complete, the as-builts reflect what was built, and the facility team has been trained on what they are operating.

Documented Closeout

What’s in scope

  • Equipment testing and commissioning
  • On-site systems training
  • Turnover and closeout coordination
  • Transfer of project records
03

Approach

Four phases. One team accountable from start to finish.

The same senior engineers who review the drawings show up on site and sign off at closeout. No handoff between pre-construction and construction teams, no loss of institutional knowledge at the worst possible moment.

PHASE 01

Plan.

We review the contract, establish the owner’s cost log and schedule baseline, set up document control, and brief ownership on the project structure and risk profile before any contractor mobilizes.

Deliverable
Project execution plan

PHASE 02

Procure.

Design review at each milestone, constructibility comment log, bid package review, and pre-bid meeting support. The objective is to put a clean, complete package in front of contractors so bids reflect scope, not assumptions.

Deliverable
Design comment log & bid review

PHASE 03

Build.

Site presence, OAC facilitation, RFI and submittal management, change order review, pay application certification, and an ongoing punch list. We keep the contractor accountable and the owner informed, every week.

Deliverable
Weekly status report

PHASE 04

Close.

Commissioning observation, O&M manual acceptance, as-built review, operator training coordination, and a final closeout report. The project is not complete until the operations team can run what was built.

Deliverable
Closeout package
04

Engagement Tiers

Three ways to structure owner representation.

The right level of involvement depends on project complexity, the owner’s internal capacity, and how much risk sits on the table. All three tiers use the same senior engineers.

Tier 01 · Advisory

Advisory Review

Periodic design review, key milestone check-ins, and on-call technical support for an owner who has internal project management capacity but wants a senior controls engineer looking over the drawings and flagging issues before they reach the field.

Duration

Per-milestone or project term

Scope

Design review & advisory

Fee

Hourly or milestone-based

Best For

Owners with internal PM staff

Tier 02 · Full Representation

Embedded Owner’s Rep

A dedicated ACRI engineer as the primary owner’s representative for the project, managing schedule, cost, and contractor relationships from procurement through closeout. The owner has one phone number and one point of accountability.

Duration

Project term

Scope

Full PM & owner representation

Fee

Monthly retainer

Best For

Capital projects without in-house PM

Tier 03 · Program-Wide

Program Management

Multi-project oversight for owners running a capital program across several facilities, with standardized reporting, consolidated budget tracking, and a single team that maintains institutional knowledge across every project in the portfolio.

Duration

Program term

Scope

Portfolio-wide oversight

Fee

Program retainer

Best For

Multi-site capital programs

Industries Served

Where these services apply.

Each discipline scales across our active verticals. Click through to see how we apply it in your industry.

Where We Add Value

ACRI supports owners on projects involving industrial automation, oil and gas facilities, airport building automation, school district facility improvements, and other technically complex construction or infrastructure initiatives.

These projects often involve multiple contractors, active operating environments, evolving scope, and technical systems that require more attention than a standard reporting process can provide. We help owners manage deadlines, stay organized, informed, and better equipped to respond as project conditions change.

Best-Fit Projects

  • Airport building automation and facilities projects
  • HVAC and controls modernization for energy efficiency
  • Oil and gas monitoring, automation and reporting
  • Pipeline and midstream support projects
  • School district modernization and capital improvement projects
  • Hospitals where data and operation controls are critical
  • Industrial infrastructure initiatives with multiple stakeholders
  • Projects requiring stronger owner-side visibility and coordination

A Practical, Owner-Focused Approach

Our role is to help owners manage the work, improve accountability, support technical coordination, and maintain stronger control over project execution. That focus makes us a strong fit for clients who need experienced owner-side support on projects where the details matter and where decisions made during execution can have lasting operational and financial impact.

Get In Touch

Ready to discuss your project?

Tell us what’s keeping you up. We’ll come back within a business day with a senior engineer on the phone and a frank read on whether we’re the right fit.